The City of Buffalo manages the water and sewer systems; the city also contracts garbage disposal services. The city provides billing services for these three utilities: Payment and tap fee information. Below you will find the information for all other utility services such as electricity, natural gas and landline telephone.

For new service, please contact the Utilities Department at 903-322-4741

Pay Utility Bills Online

You can pay your bill by check, savings, credit card, or debit card by going online, downloading a mobile payment app, or by calling a toll-free number. You can also view your bill online or on the mobile app. Please Note: Payments made after the 10th of the month will accrue late charges unless the 10th is on a weekend. Online balances will not reflect the charges until the following day. Any late charges not paid will be added to next month’s bill.  See all payment options available

Pay & View Bill Online

>>>> View all payment options in detail <<<<


Electricity: Customers are free to choose their electric provider.

Natural Gas: ATMOS Energy – (888) 286-6700

Home Phone: Windstream – (800) 347-1991
Business Phone: Windstream – (800) 843-9214


Contact Information

The City of Buffalo hopes this information is helpful for you. If we can answer any questions or provide any assistance, please contact us.

Mailing Address & Physical Address:
812 N. Buffalo Avenue
Buffalo, Texas 75831

Telephone: 903-322-4741
Fax: 903-322-2142
Email: utilities@buffalotex.com

Office Hours:
Lobby Hours: 8 am – 5 pm Monday – Friday